We are a CANON
copier Dealer

NEW

USED

SERVICE -- Procedures you need to know

We, at Bratton's Service department, will give you some solutions to some of the problems you may encounter.

... Why do you need a 20 Amp Circuit

This is the Required circuit capacity to RUN the copier. Should be a DEDICATED circuit that uses a special plug for 20amp devices (DO NOT BYPASS with an ADAPTER).  When the copier starts up/prints it can consume power right up to the circuit breaker trip point.  If other devices are plugged into this circuit and operating; the circuit breaker can activate or the wiring in the wall can overheat and cause a fire.

NOTE:  In many buildings, all of the outlets in the room can be on the same circuit.  You can determine this by switching  the breaker off at the breaker box, and plug a light into each outlet in the room.  Also, sometimes, outlets in other rooms can on this circuit ... so check therm all.  COPIERS NEED a circuit all to them selves !!!

NOTE:  The standard circuit in most buildings is 15 amps .. Since a copier *CAN* draw 17-18 amps .. This is UNSAFE !!!

... What is the *MOST* common cause of PAPER JAMMING

PAPER that is not loaded or stored correctly.  Paper can pickup moisture from the air .. When this happens the rubber rollers cannot pick it up as readily and you get an occasional misfeed.

... Do you *FLEX* or *FAN* the paper before loading into the cassette

Do not FAN the paper by holding one end and thumb though it like a deck of cards.  This action introduces a lot of static to the pages.

FLEXing the paper 2 or 3 times, is the ideal method.  The paper is cut from larger sheets and occasionally one sheet is still connected to another sheet.  Flexing will break any of those bonds; which can cause a feed JAM.


  (C) Friday, June 18, 2010 (970) 378-1480Webmaster: donw@brattonsoffice.com